Complaint Handling and Grievance Redressal
Details of Complaint Redressal Officer & Complaint Redressal Appellate Officer
"Complaint Redressal Officer" or "CRO" will be DGM & Branch Head, SBI IBU GIFT City, Phone no. +917961710901, Email ID - bh.ibu@statebank.com.
"Complaint Redressal Appellate Officer" or "CRAO" will be General Manager & Regional Head, SBI RHO South Asia, Phone no. +917961710942, Email id - rh.southasia@statebank.com.
Details of Complaints handled by SBI IBU during the previous financial year 2024-25 -
|
Sr no |
Parameter |
Count |
|---|---|---|
| 1. | No of complaints received by CRO, SBI IBU during the previous financial year | 0 |
| 2. | No of complaints rejected during the previous financial year | 0 |
| 2. | No of complaints rejected during the previous financial year | 0 |
| 3. | No of complaints disposed during the previous financial year | 0 |
| 4. | No of complaint pending at the end of previous financial year | 0 |
| 5. | No of complaint received by CRAO under appeal during the previous financial year | 0 |
| 6. | No of complaint rejected by CRAO under appeal during the previous financial year | 0 |
| 7. | No of complaint disposed by CRAO under appeal during the previous financial year | 0 |
| 8. | No of complaint pending with CRAO under appeal at the end of previous financial year | 0 |